Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like going to the movies or participating in sports, gambling carries costs and should only be enjoyed with money you can afford to lose.

Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, help is available.

Age Verification

Fair Go Casino is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is greater. In Australia, this is 18 years old.

We take age verification seriously and reserve the right to request proof of identity and age. Underage gambling is illegal and harmful. If you are under the legal gambling age, please do not use this site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you experience any of the following warning signs, it may be time to seek help:

• Chasing Losses: Trying to recover lost money by gambling more
• Hiding Gambling: Concealing the extent of your gambling from family or friends
• Increasing Stakes: Needing to bet more money to achieve the same level of excitement
• Loss of Control: Inability to stick to predetermined spending limits
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Gambling to Escape: Using gambling to cope with stress, anxiety, or depression
• Financial Problems: Borrowing money or going into debt to fund gambling
• Failed Attempts to Stop: Repeated unsuccessful efforts to reduce or quit gambling
• Mood Changes: Irritability or anxiety when unable to gamble
• Neglecting Relationships: Prioritising gambling over family and social connections

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Features

Fair Go Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a cooling-off period

To access these tools, please visit your account settings or contact our customer support team. Taking proactive steps demonstrates responsible gambling practices.

Support Organisations & Resources

If you are struggling with problem gambling, please reach out to one of these organisations that provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support service for problem gamblers and their families
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (available 24/7)

United Kingdom

• GamCare – Free and confidential support for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Evidence-based information and resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Free helpline and support services
  www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

These organisations provide confidential support at no cost and can help you develop strategies to manage your gambling.

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—problem gambling is a recognised health condition, and recovery is possible.

Contact one of the support organisations listed above today. They are trained to help and provide free, confidential assistance.

Remember: gambling should only ever be entertainment. If it has become a problem, help is just a phone call or click away.